Dear Residents and family members:

9^th and 11^th Street Chautauqua Guest Homes are pleased to announce that we will begin scheduling supervised outdoor visits effective immediately.  To ensure fairness to all residents, we will offer each resident the opportunity to have two visitors for an outdoor visit for up to 30 minutes once per week.  If you would like to have an additional visit, please inform the facility and we will compile a waiting list for an additional visit only after each resident has had the opportunity for a visit and if the schedule permits. 

How do I schedule an outdoor visit?

All visits must be scheduled with the activity coordinator at each facility. 

What are the visitor criteria?

• Visitors must wear a face mask during the entire visit
• Visitors must use hand sanitizer prior to and at the completion of the visit
• Any visitor who is experiencing any symptom of COVID-19 will refrain from visiting  
• Any visitor who has a pending test for COVID-19 will not visit the facility until a negative result has been obtained
• All visitors must answer health screening questions and have temperature taken at the facility prior to the visit and at the completion of the visit
• Any visitor who has visited the facility who tests positive within 14 days of their visit will immediately notify the Administrator or the Director of Nursing at the facility
• Due to the risk of exposure, physical contact (holding hands, hugging, kissing, etc.) is not permitted during the visit. 
• Due to the unpredictability of children, we ask that only adult visitors visit at this time.  The minimum visiting age will be 16 years old.

Where will my visit take place?

Supervised visits will occur in the front of each building.

What happens in the event of inclement weather?

Resident safety will always be our first concern.  In the event that weather conditions pose a potential threat to safety, the visit will be canceled and rescheduled.

How will social distancing be maintained?

The facilities will offer two styles of visiting.  One style will be that the resident is placed behind a protective plexiglass on the top of the table and a protective barrier on the bottom of the table.  The other style will not have protective plexiglass, the resident will be at one end of the table and the visitor at the other end.  Please indicate your preference when scheduling a visit.

How do I ensure that the visiting station has been disinfected before my visit?

We ask that visits are completed on time so that we may have the necessary time to disinfect all surfaces of the outdoor visiting stations prior to the next scheduled visit.

If you have any additional questions regarding outdoor visits, please feel free to contact the Activity Coordinator or Administrator at each facility.  Our regulations continue to evolve, we will notify you of any changes result in changes to our outdoor visiting status.