Key Personnel

David Ayers – LNHA-Administrator

As a second-generation owner operator, David knows the facility inside and out. David understands how important employees are in the provision of quality care. He also knows that in Charles City, the residents are his lifelong friends and neighbors. This always fosters great relationships between everyone at the facility. He is committed to always doing the right thing the right way.

Misty Hobert - Administrator

Misty started employment at 9th Street Chautauqua in 2001 as a certified nursing assistant. On 6/29/2003, she finished classes, passed state Boards, and began employment as a Registered Nurse. She was promoted to Assistant Director of Nursing in December of 2003 and was again promoted to Director of Nursing in January of 2005. Misty was recently promoted to her current position, Admin. in January 2020. Misty strives to be a positive influence in the care of all individuals within the facility. She finds long term care to be extremely rewarding. Misty enjoys building relationships with residents, their families, staff, and other professional care providers. She does a great job of balancing the many responsibilities required of this challenging position and serves as a role model to those she supervises.

Monica Carlson - Director of Nursing

Monica came to Chautauqua in February of 2023 with 7 years of experience in various roles of direct patient care including skilled nursing and long-term nursing. She graduated from Osage High School and obtained her ADN at NIACC in Mason City. Monica finds long-term care rewarding and enjoys being part of the dedicated team of caring professionals at 9th Street.

Angela Parks - Office Manager

Angela is in charge of the business office, managing accounts payable and receivable, including Medicare and Medicaid billings, payroll, human resources, and a myriad of administrative responsibilities. New to Chautauqua Guest Homes since 2018, Angela enjoys getting to know the residents and staff and feels she has found a home.

Dara Mahlstedt - Activity Director

Dara has been employed with Chautauqua since 2007 when she started at the end of her junior year in high school. She has had various roles including certified nurses assistant, certified medication aide, falls coordinator, and now activity director. Dara has been the activity director since March of 2017. She enjoys maintaining a schedule of individualized activities, developing the monthly newsletter, and keeping the public aware of upcoming and current events and activities on the company Facebook page. 

Shianne Bucknell - Food Service Supervisor

Shianne joined our team as the Food Service Supervisor at 9th Street. Shianne is involved in monitoring the dietary department ensuring quality food and service for the residents. She also works in tandem with nursing staff and our off-site dietician to maintain healthy nutritional standards within the facility. During her free time she enjoys reading, gardening, yoga, and spending time with her husband and 3 children. 

John Ayers - LNHA-Housekeeping/Laundry Director

John has worked at Chautauqua since his teenage years in a variety of roles. As a second generation owner/operator, John works to make sure the residents have clean and sanitary linens and and that their personal items are handled with care. He also is responsible for the cleanliness of the total facility.

Jamie Tucker - Social Services

Jamie came to Chautauqua in 2022. This is her first career in this field and she came to us shortly after graduating from NIACC. She is responsible for assisting residents with their psychosocial needs and discharge planning. She is a great listener and is always willing to lend an ear to any resident who needs one.

Betsy Gross - Occupational Therapist

Betsy has been employed at Chautauqua Guest Homes since 1999 and worked independently in the State for a contract therapy agency prior to that. She brings a wealth of expertise to the corporation and also assists in the management of the rehabilitation programs at Chautauqua. She also has overall responsibility for the functioning of the activities programs at the facilities. Betsy is very practical and common sense and brainstorms solutions to challenges presented by individuals throughout their stays.